Linking Volkswagen to Synergi - Instructions

Before you can start using Synergi Smart Charging, you need to allow access of your Volkswagen to Synergi. To do so, follow this steps:

• Get your Volkswagen ID credentials ready.
• Download the Synergi app and create a Synergi account
• Link your vehicle to Synergi by signing in to your VW account
• Add a charging location so we can optimize your charging based on where your EV is located
• Turn on smart charging!

Volkswagen FAQs

• I linked my Volkswagen but smart charging does not work?

Resources from Volkswagen

Keep in mind that Synergi is a third party service on top of your Volkswagen app that gives it amazing additional functionalities when charging. If you need help with issues related to your experience with Volkswagen, such as your vehicle or the Volkswagen app, you should contact them directly.

Customer Support