Linking BMW to Synergi - Instructions

Before you can start using Synergi Smart Charging, you need to allow access of your BMW to Synergi. To do so, follow this steps:

• Get your My BMW App credentials ready.
• Download the Synergi app and create a Synergi account
• Link your vehicle to Synergi by signing in to your My BMW App account
• Add a charging location so we can optimize your charging based on where your EV is located
• Turn on smart charging!

BMW FAQs

• Why did my BMW suddenly get disconnected from the app?

Resources from BMW

Keep in mind that Synergi is a third party service on top of your My BMW App that gives it amazing additional functionalities when charging. If you need help with issues related to your experience with My BMW App, such as your vehicle or the My BMW App, you should contact them directly.

Customer support